Patient Participation Group
Our Patient Participation Forum is a group of patients interested in health and healthcare issues and who want to get involved with and support the running of their GP Practice. Most Patient Participation Groups also include members of practice staff, and meet at regular intervals to decide ways and means of making a positive contribution to the services and facilities offered by the practice.
Patient Participation Group- Roles and Responsibilities
Patient/Carer Representative
Role:
- To attend PPG meetings and to provide regular feedback to the practice about the quality of the services it provides.
- To have a role in the designing and monitoring of the practice’s services, so influencing improvements
- To support the practice’s health promotion events and work with them to improve health literacy among patients
Responsibilities:
- To work collaboratively with patients and the practice team
- Be willing to voice opinions and contribute to discussions
- Listen to and reflect the views of other patients and carers
- Be aware of the contents of the PPG Information & Support Pack eg Terms of Reference
- Be able to attend meetings regularly
- Be aware of the activities of both the Face-to-Face and Virtual PPGs, if both exist
- Whilst observing confidentiality, talk to other patients and carers to pick up comments and concerns in the practice community
- Promote the PPG
- Read agendas and papers in advance of meetings
- Be polite, objective and constructive in discussions and be aware of the Equality Act 2010 in those discussions
- Be proactive and positive
- Take advantage of any training and development opportunities provided by the NHS/practice.
Practice Representative
- Support the Chair and other members to ensure the success of the PPG eg identifying any training needs they might have
- Ensure all members of the PPG receive proper inductions so they can fully understand their roles and responsibilities
- Provide introductions at the first PPG meeting
- Ensure arrangements for the meeting are met, which may include booking guest speakers, room availability, provision of equipment and refreshments
- Maintain up to date record of PPG membership
- Report to the PPG results of surveys carried out on behalf of the Practice
PPG Chair/Vice Chair Role
- Set the agenda of the meeting with practice staff
- Ensure all PPG members have an equal opportunity to contribute to the meeting
- Ensure all agenda items are discussed in a timely manner
- Ensure actions are recorded and steps are taken to follow them up and implement them
- See separate Chairperson Role document for full description
RMC PPG Patient Flyer v1 RMC PPG Chairperson Role v1
PPG Secretary Role
This might be a patient or a member of practice staff
- Be responsible for supporting the chair and ensuring the group runs smoothly
- Take notes at the meeting and circulate them. The notes should include all action points agreed at the meeting
- The notes should be shared using the agreed method of communication for PPG members eg by email or post
Treasurer (if fundraising activities undertaken)
- To record transactions
- To issue receipts for all monies received
- Present regular financial reports
- Arrange annual independent audits
I’m interested – how do I join?
If you would like to come and give your opinion at our patient participation forum, help to improve our practice and give us feedback from the community and yourself about how we could improve our service then please do not hesitate to contact our current Chairperson Mr Larry Angel – angellarry1@aol.com or speak to reception.
Our next meeting will be on Tuesday 17th March at 6pm at the surgery. If you cannot attend the group in person, minutes can be shared with you.
Please take a look at our Previous Meeting Minutes and our Patient Participation Annual report to see what types of items are discussed and what arises in these meetings.
Patient Participation Group- Confidentiality and Data Protection Agreement
All participants of the PPG are required to complete the patient confidentiality and data protection agreement.
RMC PPG Cofidentiality and Data Protection Agreement v1
Patient Participation Group- Terms of Reference
RMC PPG Terms of Reference v1
