Use of AI at Richmond
We are excited to announce that we have recently signed up for our clinicians to trial the use of Accurx Scribe, an AI note taking function which is able to assist within consultations.
A scribe acts as a “note taker” and helps GPs write up their notes from your consultation, meaning they can focus more on speaking to you and less on the computer screen.
What this means for you
- More time with your clinician – less time spent typing.
- More accurate, complete notes, delivered to you faster.
Here’s what you need to know
- The Scribe hears the conversation and types up relevant notes. It works by listening to the conversation with your GP and typing up what is discussed, so that the GP can focus more on you. It is only interested in medical information relevant to your care.
- The Scribe uses some simple AI technology. The Scribe is built by a team led by doctors and uses some basic AI to turn the conversation into clear notes to support your care and help the doctor save time.
- Your GP checks all the notes. Your GP will review and edit notes before saving them to your medical record – nothing is added to your medical record by the Scribe. All decisions about your care are made by your doctors!
- Your conversations are private. The technology follows all the necessary UK data, privacy rules and NHS standards. Your voice recordings are not stored with Accurx Scribe. Only what your GP decides is needed is saved to your medical record.
- It’s always your choice. If you’re not comfortable using a Scribe, do ask your GP for more information on how it works. If you feel uncomfortable, you can let the GP know and ask them not to use it.
FAQs
Who has access to my medical data?
We use strict controls to ensure only your clinician can access sensitive information. We’re GDPR and NHS compliant, and our data is handled using ISO27001-certified infrastructure, and data is minimised to remove any names or personal identifiers.
Where is my data stored?
The transcript and related documents are temporarily stored in data centres within the European Economic Area, in line with UK-GDPR, and are stored for 30 days to give your clinician time to review notes if needed.
Audio of your consultation is never stored and all notes are securely encrypted.
